Terrano Pump HouseHold a table
Privacy

Privacy policy

No accounts, no online games, nothing sold through this website. What little we hold is what a booking or a phone call leaves behind.

Who is responsible

The operator of this website

This site is published by WAFFLE ADVERTISING LTD, 85 Great Portland Street, London W1W 7LT, United Kingdom, which operates the venue at 88 Langtree Avenue, Mildura VIC 3500.

Anything about your information can go to bookings@playterrano.com or +61 3 5023 8871 while the doors are open, and we will answer in writing if you ask us to.

We handle personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What we take

Information we collect and why

  1. A booking: a name, a mobile number, the date, the time and how many are coming.
  2. An email: your address and whatever you write, used to reply and nothing else.
  3. Liquor licence and tax records for what is served across the bar.
  4. Visit counts for this website, in aggregate, with no profiling of individuals.
How long

Retention periods

Booking notesDeleted from the diaryTwelve months
Email threadsDeletedTwelve months from the last reply
Financial recordsKept only as the law requiresSeven years
Website countsAggregate figures onlyThirteen months
Your rights

What you are entitled to ask for

  1. A copy of whatever we hold about you.
  2. A correction of anything wrong or out of date.
  3. Deletion, where there is no legal reason for us to keep it.
  4. A complaint to the Office of the Australian Information Commissioner if we handle it badly.
Two more

Questions that come up

Does anyone else see this information?

Our website host and our accountant, both bound by confidentiality, and nobody else. We do not sell or trade anything about you.

Is there a player account behind the scenes?

There is not. This site has no sign-up, no balance and no game history, because the games only ever happen at the tables in the shed.